T E A M
Together Encourage & Empower Accountable Motivate
WHAT THEY’RE SAYING ABOUT US
Some of our compliments
Email to a Team Leader
"I would like to take this opportunity to offer my thanks and heartfelt gratitude to you and all the other staff at White Leaf, Howland House for the care, help and advice you have given to me and shown to (tenant) whilst he has been living there.
I feel that you regularly go above and beyond in caring for him, especially the compassion you show regarding his recent issues.
I have no doubt that without you he would not be in the position he is today, making the huge progress that he is.
I know he still has a long way to go, but I am supremely confident that he is being cared for by a wonderful group of people, especially by yourself, and that he could not be in better hands.
Thank you so much".
February 2025
From a family member -
The transition has have been so easy because of the wonderful people you have taking great care of our son. A HUGE thank to you, you have put a smile on my sons face every day. Thank you for getting to know him and giving him so much care! White Leaf Support is not a just name or a business, it is a family and I thank you for making us part of it.
February 2021
From a family member - "Just a quick thank you for the incredible work everyone at White Leaf is doing to keep our daughter, and the residents safe at (her home) and all your homes. Please pass on how grateful we are to Frank and his special team".
9th May 2020
Parent reflecting on his daughter learning to make a cup of tea – “excellent skills development, lovely to see” !
07th March 2025
External Day Service Staff for (resident) - “ Hi Staff just wanted to share with you. (resident) is now very chatty. Job well done”. December 2024
From External stakeholder – PPT – “Really great to hear that staff have been taking (resident) out 1:1 into the community and a recent trip into lasted out 3 hrs! Fantastic work from your team”.
Family member from a respite placement - "I just wanted to say what a great staff team they are and even more special manager; the whole team rock! They have taken the time to get to know my daughter so well and she loves going to
stay there".
February 2021
Staff member - "I would like to thank you for giving me the opportunity to gain experience and work with a fantastic team. And I am thankful to you and the whole team of White Leaf Support".
1st September 2020
A service user - "Complimented our Team Leader on her support of him and would like her to be his key worker because she spends time with him and supports him to organise his 1:1 time".
19th November 2019
PPT team - “Thank you for accommodating my recent visits to No.8. The visits have been useful for me to get a feel for how these 2 service users are spending their time. They are both complex individuals and I think staff have done an excellent job in getting to know the people they support really well, and they do well to keep them engaged”. December 2024
Social Worker for a resident - “ Previously when (resident) was home she will be in the house, but now (resident) is going out into town for Costa coffee It’s made all the difference in how she is interacting and independent she feels. Guys you have done an incredible job”.
July 2024
Staff survey responses -
"You are doing a great job!
Everything is good".
January 2021
From a member of staff - "I want to let you know I admire your strength. You (both) did really give me a confidence boost after my initial "slump" ... some of the things I learned from this role in particular have had a profound effect on me throughout everything I do".
1st September 2020
Family member - "Just a quick note of thanks to you and all your amazing staff. You have no idea how much we appreciate what you are doing to keep (our son) and everyone else safe during this incredibly difficult time. The dedication and commitment of you all is truly wonderful and will not be forgotten".
March 2020
